英文道歉信范文范例（5篇）
在人们往来越来越密切的今天，越来越多地方需要用到道歉信，写道歉信时要注意解释清楚事情原委，认同对方的感受并给予安慰。大家知道道歉信的格式吗？下面是小编收集整理的英文道歉信范文，仅供参考，希望能够帮助到大家。
英文道歉信范文1
Dear teacher:
First I am so sorry that I didn’t go to listen your class on Monday afternoon .I think when you know the reason I can’t go to your class ,you will forgive me .
Last week because of the hot weather ,I caught a bad cold .Up to now my body still has not recovered completely .So I ate medicine and I’m ready to go to sleep at the noon .Perhaps as a result of medicine’s effect ,I slept deeply .So that the alarm clock rang ,I haven’t heard .When I waked up,I realized I’m late to class .I’m very worried ,but my body is still very uncomfortable ,so I didn’t go to your class.
This thing that I didn’t go to your class shouldn’t happen,so I apologize to you . I have already known my mistake deeply .I thought of many things and I reflected on my own. I regretted what I did .As a student ,the most basic thing is gong to class ,but I haven’t done it ,I am ashamed to my mistake .This kind of behavior didn’t respect teacher who are teaching other students .The mistake I made not only took the trouble to the teacher ,but also had a bad influence on classmates .If everyone like me didn’t go to class ,teacher will not be teaching as usual .Now I have already deeply aware of the importance of this matter .so I told myself I must treat this thing as a major event .I can’t let teacher be disappointed to me .But in practical life because of all kinds of reasons ,I forgot teacher’s teaching .So I wanted to remember teacher’s teaching by writing this criticism text .
Not go to your class ,this is not a small thing .After entering the university ,I’m curious to anything and felt I can do everything in this world . So in the study life I’m not strict to myself ,which caused this phenomenon ,I hope I can get teacher’s forgive .I improved my thinking and understanding through this thing .Now I understood it’s very important for me to hard study .Not every person has this study opportunity ,so I should cherish the opportunity .Only study hard ,I can find a job easily after graduating the university .
I understood teacher’s mood. I am ashamed to the thing. I believe when seeing my attitude ,you can know I have a penitent attitude and I can correct this mistake. I promised this thing mustn’t happen again. I will be profound introspection .Finally ,I hope teacher can give me a chance to make up for my mistake .In the later days ,I will study even harder and want to continue to receive care and support of teacher .
In a word ,I really realized my mistake and sincerely hoped I can get your forgive .
Sincerely faithful,Your student: Tian Chen
英文道歉信范文2
Dear linda,I am excessively sorry to say that i had failed to keep the appointment that we made last friday. now, i am writing you this letter of apology to show my deep regret. please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn up.
the reason for my absence was that my mother fell ill at that time. i had no way out because i had to send her to hospital and look after her. therefore, it’s not in my power to meet you.
naturally, i want to suggest that we should make another appointment next time.， i shall be obliged if you will kindly write and tell me when and where you will be at convenience.
we may meet again and i hope to see you soon.
yours sincerely,li ming
英文道歉信范文3
Dear guest:
Hello, first of all, please allow me to apologize for the inconvenience you have encountered in the absence of a room booked. We are so sorry that some guests are unable to move in due to the fact that the rooms are so crowded recently.
We can recommend you to us with the same level of the hotel, there is not convenient for you to leave your name and contact information, if there is a room for the first time we will inform you and take you back for free, in order to express our apologies, we decided you check in to give you some discount discount and free breakfast.
Have a good time!
yours sincerely,li ming
英文道歉信范文4
游客朋友们：
首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见，今年在政府论坛上有两封公开批评我们的帖子，说实在的，刚刚看到的时候，心里确实是堵得慌的，不高兴的，总觉得目前国内旅游市场大环境就是这个样子，大社不强，小社散差，从业人员服务意识、技能普遍不强等等，刚开始，我们确实给自己找了一些自我安慰的借口。
现在再认真思考这个问题，我们觉得，做为从业人员有责任、有义务，也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说，今年7、8两个暑期月份下来，在我们质检回访过程中，所发现存在质量问题的，游客投诉到公司的也绝不仅此两例。
我们总结分析下来，存在质量问题的主要是散客出游群体，暑期质量问题一般容易出现在车辆空调不好，某些导游态度存在问题，以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类，一类是组团旅行社，我们**就是这样类型的旅行社，面向终端客户收取客源;一类是地接旅行社，主要接待外地游客来本地旅游;第三类是同行批发旅行社，如扬州苏之旅旅行社，仪征旅行社同行受制于客源量问题，收到游客报名后，无法独立发团，只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社，从某种程度上来说，仪征散客出游，选择哪家旅行社报名的差别是不大的，唯一的区别所在是旅行社经营者的思路，以及遇质量投诉后，规模大一些的旅行社对批发旅行社的牵制能力会更强一些，仅此两点而已。
关乎旅游质量还有一个很重要的点，就是导游，景点美不美，全靠导游一张嘴。好的导游除了在讲解上会更为精彩外，对于游客心理的把握能力通常也会很强，会有较强的协调沟通能力，而目前导游的`生存状态基本上都是以兼职为主，这种生存状态，也从很大程度上导致了其责任心的下降，因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游，而是因为旅游业的季节性特别强，旺季再多导游也不够用，进入12月份以后的3个月淡季对于小旅行社而言，可能1个导游都嫌多，这个微利行业人力成本应该是最大的成本了，所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名，在扬州地区算得上是规模庞大的一支导游队伍了，但也只能应对平常季节的客流量，遇上旺季，也只能望洋兴叹，比如贴子中所提到的西安团队，就是一个主要由兼职导游带队的团队。
从我们自身的角度来讲，我们必须认真反思这个行业，认真反思自已，如果不能真正将客户赢这个第一戒写到我们每个员工心里去，**旅行社终将被市场淘汰。从上周起，我们已经开始在竭尽全力探讨游客旅游体验的问题，我们希望尽快将我们的服务意识、服务技能，迅速从对人的服务，提升至对客户的服务。我们将尽已所能去改造现有的工作流程，我们相信，从我们做起，终将能够逐步改变旅游业的现状，终将实现给游客创造轻松快乐时光这个最终目标。当然，接下来可能还会有质量问题出现，还会有游客投诉，但我们会以最好的状态，迅速处理这类的质量问题，给游客一个尽可能满意的答复。
英文道歉信范文5
Dear customer friend:
I am the Erie company sales manager , below I will be for the melamine incident to you with my most sincere apology.
We are deeply sorry for the health problems caused by our company's product quality problems, and we will make corresponding compensation to you.
At the same time, we will be more rigorous grasp of the technology and products of our plant health, so that consumers regain the trust of our products under the name.
This event is not our company willing to consumer harm is sad, we will learn a lesson, strict quality control, the probability of such events, basically killed here, we made a solemn promise to you that such events will stop, please rest assured, again our deepest apologies.
20xx..
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